Support
Support
Find answers about Yuanhuo Network product boundaries, data handling, feedback channels and support contact.
Tab Grove: browser-tool help →
Products and availability
Which products does Yuanhuo Network show here?
The website presents SeasonGrow, DeadlineKeeper, FishTrail, Lunch Committee, Warranty Notes, Go Checklist, Unwritten Days and the in-development WILDOT. DeadlineKeeper is the focused dashboard for memberships and renewals, birthdays, anniversaries, document expiries and other important dates, with local reminders plus membership spending and renewal forecasts; it is not a general calendar or notes app.
What is DeadlineKeeper designed to manage?
DeadlineKeeper keeps upcoming memberships and renewals, birthdays, anniversaries, document expiries, memorial dates and custom key dates visible in one dashboard. Its reminders stay local, and its membership spending totals and renewal forecasts are based on the dates, cycles and amounts entered by the user.
Which platforms do the products support?
Publicly released products are currently primarily for iOS. DeadlineKeeper for Android is now available on Google Play in Hong Kong, Macao, and Taiwan. Its platform-specific privacy and support guidance appears on the DeadlineKeeper product pages. WILDOT remains in development without a confirmed App Store link on this site.
How can I report an issue or discuss cooperation?
Contact us by email. Please include the product name, device model, system version, screenshots and approximate time when helpful.
Data and privacy
Will uploaded or entered content be public?
No, not without explicit authorization. Existing product records and WILDOT raw observations and precise coordinates are treated as private personal content by default. WILDOT shared material uses only city-level or coarser location, with extra protection for sensitive species.
Can I delete photos, records or history?
Yes. Released products provide relevant local data management, deletion, reset or export entries according to their features. WILDOT's current direction also includes controls for observations, Catalog records and account data. You can contact support for special privacy requests.
Can products work without location or network access?
It depends on the feature. SeasonGrow uses a public reference mapped from the system region, with no GPS or manual city picker, DeadlineKeeper does not require location, and FishTrail does not request background location. Lunch Committee, Warranty Notes, Go Checklist and Unwritten Days center on local records. WILDOT uses location only for user-chosen observation and map scenarios without continuous background tracking; identification availability will depend on the released version's network state.
Will user content be used for public display or marketing?
We will not use user-uploaded or user-entered personal content for public display, case studies or marketing materials without explicit user authorization.
Results and boundaries
Are recommendations or reference results always accurate?
No. Planting suggestions, weather risks, fishing windows, planning summaries, warranty status, checklist progress, personal timeline displays and WILDOT AI identification candidates are references. Users should still confirm with real conditions, personal judgment and in-product notices.
Do Yuanhuo Network products provide professional diagnosis?
No. The products do not provide medical, nutritional, psychological, legal, financial, agricultural, gardening, food-safety, outdoor-safety, event-management, warranty-service, lifespan-prediction or crisis-intervention judgments. They provide records, organization or reference suggestions for everyday contexts.
Do the products support adult or inappropriate content generation?
No. Products are designed around everyday utility scenarios and do not provide adult content generation or encourage inappropriate uploads or inputs.
Contact
Product support, privacy requests and partnership messages can be sent to this email.
nemo.wangxx@gmail.com